We have an exciting opportunity for an enthusiastic individual to join the Melton Borough Council Housing Options team as a Temporary Accommodation Officer.
Purpose of the job
* To assist the housing options team in ensuring quick and appropriate move on for people in temporary accommodation. This role will ensure quick turnaround of properties, that behaviour in properties is managed appropriately and the households are linked in with correct support agencies.
* This role will be responsible for all households provided temporary accommodation by Melton Borough Council (MBC) within the Council's own stock and other premises.
* The role will be responsible for managing rent accounts and reporting on actions which may lead to subsequent enforcement action. The role will be working closely with Housing Options Officers to ensure customers adhere to their personal housing plans.
About You
* The successful candidate will be motivated with a passion for supporting people. You will be a team player but confident to work independently and have a flexible attitude to working under pressure. We are looking for an individual with a positive outlook and a desire to deliver a quality service to the vulnerable households we serve.
* A thorough working knowledge of the Microsoft Office Suite of applications is key, and you will have a basic understanding of support and welfare needs of vulnerable people including criteria for Universal credit and Housing Benefit.
* This opportunity would be ideal for an individual who can engage with vulnerable people and professionals and be able to communicate a person's needs to fellow professionals.
* They would liaise with stakeholders, arrange meetings and develop ideas that can add value to the wider team. At Melton Borough Council we are continually looking at how we can improve our service and processes and want someone to help us to deliver it
* Flexible working patterns can be discussed for the right candidate.
About Us
Working for Melton Borough Council provides an excellent range of benefits and family friendly working policies. These include flexi-time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
We look forward to hearing from you if you are looking for the chance to work for a forward-thinking Council and make a real difference to the communities of Melton and surrounding area.
More Information
You can find out more about this role by viewing the full job description and person specification on our website.
We guarantee an interview to anyone who is a reservist, veteran or has a disability and meets the criteria for the role.
If you would like an informal chat, please do not to hesitate to get in touch with:
Rachel Chubb – Strategic Lead - Supporting Communities
Telephone:
Email:
Closes: 12 Noon, 16 October 2025
Interview date: To be confirmed, expected to be 28 October 2025, in person at the Council offices
Job Types: Part-time, Permanent
Pay: £26,403.00-£28,142.00 per year
Expected hours: 25 per week
Benefits:
* Company pension
* Flexitime
* On-site parking
* Work from home
Work Location: Hybrid remote in Leicestershire LE13 1GH