Overview
Be you. At work. Here at Locke, we create spaces where you can be you - and we don’t just mean our design‑led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward‑thinking. The ever‑questioning.
The role
Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Front Office Manager, you’ll make sure guests feel genuinely special - from the day they reserve, until the minute they check out, and everything in between.
What it looks like
* Be the “go to person” to ensure that we are taking care of our guests and teams well‑being during the evening
* Be an authority on local goings‑on and inspire guests with new ideas
* Be a friendly face and go‑to person for guests, contractors, and visitors
* Recruit, onboard, and train top‑notch talent
* Lead the Night House Host team and empower them to own their role as face of the hotel
* Coach and be accountable for the front‑of‑house team, including rota management and setting SMART objectives
* Encourage open communication, including regular team meetings and one‑to‑ones with the Night House Host team, and participate in wider team meetings
Values you’ll share
* Courage to question, evolve and be human
* Curiosity to seek out innovation, change and creativity
* Confidence to challenge convention and look for better ways to do and be
* Accountability and the desire to empower those around you
* Freedom to be yourself at work, just as much as at play
* Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
* Recognition of humanity in yourself and others to learn fast, evolve and grow
When and Where
We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north‑west of the centre, is Turing Locke: a sleek, avant‑garde style aparthotel in the brand‑new, sustainable district of Eddington.
About Edyn
Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free‑thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul.
To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere
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