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Workshop Administrator
Reference: APR20256390
Expiry date: 2025-04-28 12:58:12.487
Location: Portsmouth
Benefits: To be discussed during the interview process.
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile—that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience and ensuring their vehicle visits run as smoothly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the workshop running smoothly. Customer care always comes first, so confidently delivering great service with a smile is second nature.
You can make a big difference by making every second in the day count—from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out. You will never be short of tasks!
Your Technicians rely on you to plan their day and keep the workshop efficient. An understanding of the motor trade or car dealerships would help you get started quickly. Our proven induction training will support you, but you'll need your customer service expertise, planning and administration skills, and most importantly, a logical, ‘can-do’ attitude to deliver the experience our customers expect.
You will need a full UK manual driving licence.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary, along with many benefits, including (but not limited to):
* A fantastic quarterly bonus scheme
* 24 days annual leave, rising to 26 with service (+ bank holidays), plus an extra day’s leave to celebrate your birthday
* Free life assurance (2x basic salary)
* Well-being services (including 24/7 GP service, mental health support, physiotherapy, Health Cash Plan, Dental Plan & Travel Insurance)
* Discounted, flexible gym memberships
* Exclusive employee vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offers unlimited access to retailer discounts and cashback deals (including Tesco, Asda, Currys, B&Q, Wickes)
* Recently launched Wagestream, a financial wellbeing app giving you more control over your pay, including options to get paid early, save, and access financial coaching.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organizations. We are at the forefront of the LCV sector and committed to helping our customers when they need us most.
We are also part of ZIGUP, a leading provider of integrated mobility solutions supporting customers across the UK, Ireland, and Spain. Few companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, and thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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