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M365 adoption lead

Dalkeith
Experis It
Posted: 10 July
Offer description

We're working with a major UK-wide organisation preparing for a Windows 11 upgrade and Microsoft 365 adoption programme across the UK, and we're looking for an experienced Digital Adoption & Change Lead to help embed meaningful, user-led transformation across the business.
This is not a technical deployment role, it's about educating, enabling, and engaging a diverse workforce through a significant digital shift. You'll be responsible for building an approach to ensure colleagues are confident using the full Windows 11/M365 toolset (including Teams, OneDrive, etc.), creating impactful training and engagement strategies, and driving consistent adoption with both tech savvy and non-savvy members of the organisation.
Key Responsibilities:
Lead the non-technical rollout of Windows 11 and M365 tools across UK regions

Shape and deliver digital adoption strategies to suit a wide range of user personas

Develop training plans, communications, and best practices for using Windows 11, Teams, OneDrive and more

Monitor and analyse tool usage metrics to improve engagement and refine rollout

Work closely with regional managers in Scotland and England, and with the central point of contact

Influence stakeholders and champion user adoption and behavioural change

Travel across regions as needed to support on-site adoption activities

What We're Looking For:

Proven experience in digital adoption or change management roles (especially around Microsoft 365 or Windows upgrades)

Able to engage both technically confident users and those less comfortable with change

Strong communication and stakeholder management skills

Experience delivering adoption programmes across multiple regions

Able to track adoption metrics and demonstrate user engagement impact

Comfortable with hybrid working and regular travel across UK sites

Contract Details:
Length: Until March 2026 (Inside IR35)

Location: Hybrid with UK travel (Scotland and South England regions)

TPBN1_UKTJ

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