Service Advisor
Salary: Up to £35k Basic Salary depending on experience + Benefits
Location: Peterborough
Working hours: Fulltime, flexible working hours
An exciting opportunity has arisen for an experienced Service Advisor to join a well-established and growing automotive service team.
As a Service Advisor, you’ll be the key point of contact between customers and the workshop, ensuring a smooth, efficient and friendly service from booking through to vehicle handover. You’ll be responsible for managing schedules, liaising with technicians and suppliers, and keeping customers updated at every stage.
Key Responsibilities
Act as the main contact between customers and workshop teams
Book and schedule servicing, MOTs and repairs
Liaise with suppliers, order parts and manage job cards through to invoicing
Provide regular updates to customers and handle queries professionally
Support colleagues to achieve performance targets
Maintain a clean, professional reception area
Take part in ongoing training and development
Skills & Experience
Minimum 3 years’ experience in an automotive service or repair environment
Strong customer service skills and excellent written & verbal communication
Proficient in Microsoft Office, Outlook and spreadsheets
Highly organised, detail-focused and comfortable under pressure
Enthusiastic, flexible and a strong team player
Valid driving licence required
Benefits
Competitive Salary
Private healthcare scheme
Ongoing training and development opportunities
Team events and corporate days
28 days’ holiday (including bank holidays)
This is a fantastic opportunity for an experienced Service Advisor to take the next step in their career within a supportive and customer-focused environment. If you’re passionate about delivering excellent service and want to join a forward-thinking automotive team with genuine prospects for growth, we’d love to hear from you