Job Title: Hostess & Events Coordinator
Location: Open Arms Hotel, Dirleton, East Lothian
Hours: Saturday & Sunday, 9am – 5pm (16 hours a week)
Salary: £13,836.16 per year | £16.63 per hour
We're on the lookout for a creative, organised, and people-loving star to join the Open Arms Hotel. This role mixes front-of-house energy with event planning magic, making sure every guest has a seamless stay while also helping to dream up unforgettable events and experiences.
Key Responsibilities
Guest Services & Reception
* Welcome and check in/out guests with warmth and professionalism.
* Manage guest messages and bookings through our channel manager.
* Process reservations, deposits, and payments.
* Organise dinner bookings and ensure guests enjoy a smooth experience.
Events & Experiences
* Coordinate weddings, funerals, golf packages, and special gatherings.
* Collaborate with chefs to create menus for seasonal events and private functions.
* Develop and deliver seasonal packages (Halloween, Christmas, Easter, Summer Specials).
* Bring creative ideas for parties, birthdays, and marquee room events.
Marketing & Content
* Create engaging marketing campaigns and content.
* Distribute seasonal offers and event promotions across digital and traditional channels.
* Contribute ideas to help grow the hotel's profile and guest loyalty.
Operations & Liaison
* Work closely with housekeeping to ensure rooms and event spaces are always guest-ready.
* Oversee purchasing of hotel supplies, ensuring quality and cost-effectiveness.
* Act as a key link between departments to keep operations running smoothly.
What We're Looking For
* A natural people-person with hospitality experience.
* Strong organisational skills with a creative streak.
* Confidence with booking systems and digital tools.
* A flair for events and eye for detail.
* Team player who loves food, celebrations, and all things seasonal.
Perks of the Job
* £32,000 salary.
* Creative input into menus, events, and hotel experiences.
* A supportive, vibrant team.
• The chance to put your own stamp on the Open Arms Hotel's future.
Job Type: Part-time
Pay: £16.63 per hour
Expected hours: 16 per week
Benefits:
* Discounted or free food
* Free parking
* On-site parking
Work Location: In person