Job Description
9 months contract with a local authority
Job Purpose
* The Homeless Intervention Caseworker is a statutory role focused on early intervention, homelessness prevention, and crisis response for individuals and households who are homeless or threatened with homelessness.
Key Duties/Accountabilities
* Triage new homelessness approaches and provide timely, accurate advice aimed at preventing or relieving homelessness.
* Conduct full homelessness assessments for eligible applicants, issuing statutory notification letters in line with legislation.
* Make and review statutory homelessness decisions that may be subject to legal challenge.
* Complete and regularly update Personalised Housing Plans (PHPs), working collaboratively with applicants to agree and review actions.
* Take all reasonable steps to relieve homelessness regardless of priority need.
Essential Experience Required
* Experience working in homelessness prevention, housing advice or a related statutory service.
* Proven experience of managing complex casework and working with vulnerable customers.
* Experience applying housing or homelessness legislation in a frontline setting.
* Experience of partnership working with internal and external agencies.
Essential Qualifications Required
* Strong knowledge of homelessness legislation, including:
* Housing Act 1996 (Part 7)
* Homelessness Reduction Act 2017
* Understanding of safeguarding duties and the needs of vulnerable households.
* Good working knowledge of equality and data protection principles.
Additional information to note
* Working Hours: 37 hours per week.
* Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ, United Kingdom
* Work pattern - Officer will be expected to attend the office as per business requirement. Usually 2 days per week.
* We work on bi-weekly schedule.
The role closes on 26th April 2026, apply ASAP.
Requirements
The Homeless Intervention Caseworker is a statutory role focused on early intervention, homelessness prevention, and crisis response for individuals and households who are homeless or threatened with homelessness