Job Description
Customer Services Administrator We are seeking a Customer Service Administrator to join our client’s team in Bournemouth. This is an exciting opportunity to become part of a dynamic and supportive environment, delivering first-class customer service across commercial and domestic operations. This is a lovely family-run business that is growing and has been local to Bournemouth for over 25 years.
The position is hybrid - 4 days office, 1 day home. £26,000 - full time - 37.5 hours - 8-4.30pm or 8.30 - 5pm Answering operational telephone calls in a professional manner Building a rapport with customers and suppliers and managing accounts where needed Processing customer orders and liaising with suppliers Dealing promptly and efficiently with telephone and email queries from customers and suppliers Advising customers on both commercial and domestic waste management Sourcing alternative ad-hoc services Producing customer reports Performing administrative tasks as required Other ad-hoc duties ensuring the smooth running of the customer service department Supporting other members of the team when required Assisting your colleagues in other departments where required Administration of contractor pricing, purchase orders and new sites onto the system Making notes for sites, clients and supply chain with appropriate information and advising departments on issues Supporting new business through supplier sourcing where applicable Resolving any customer / supplier complaints efficiently Maintaining a positive working attitude throughout your employment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
4692024