WHAT IS IN IT FOR YOU?Permanent roleGateshead area locationUp to £16 per hour / 40-hour week – working hours a combination of days/backs (latest restaurant closes is 11pm) – weekend working (however approximately 1 weekend off in 3)Opportunity to undertake additional hoursStaff meal provided at the end of each shiftDiscount on food and bar areaIncentive bonuses based on customer reviews28 days holiday including statutoryShared gratuity across the businessTHE BUSINESSOur client is looking for an experienced and confidentFront-of-House Supervisorto join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.The organisation employ’s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead’s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.THE ROLESupervise front-of-house staff, including servers, bar team, and cleanersOversee bar operations and ensure responsible serviceManage the till, cash handling, and end-of-day proceduresMaintain a clean, organised, and welcoming dining environmentHandle customer enquiries, feedback, and resolve issues professionallySupport with training, allocating tasks, and coordinating daily operationsWork closely with management to maintain high service standardsTHE PERSONPrevious experience in a FOH Supervisor or senior hospitality roleStrong leadership, communication, and organisational skillsAbility to work efficiently during busy service periodsGood understanding of customer service and restaurant operationsReliable, professional, and flexible with evening/weekend availabilityCustomer focusedFlexibility to work a combination of shiftsTO APPLYPlease send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group