I have just licensed Salesforce for my telecoms company and now need the environment configured so it actually mirrors the way we sell, provision, bill and support our services. The org is still vanilla, so the first step will be to map my customer lifecycle—lead, opportunity, order, service activation, ongoing support—and translate that into custom objects, fields, record types, flows and approval processes that make sense for a telecom operation.Data is scattered across spreadsheets and a legacy billing portal; I will export it for you, but I need it cleansed, deduped and migrated into Salesforce so every customer record is complete and reliable from day one. Once the data model is solid, I want dashboards and reports that give me real-time visibility into sales pipeline, churn, ARPU and ticket volume. If you can connect Salesforce to external tools (for example a billing API, a support platform or a marketing system) that will be a plus, because I eventually want a single pane of glass rather than multiple logins.Deliverables should be clear and testable:• Configured Salesforce org with telecom-specific objects, automation and page layouts• Successful data migration with spot-checked accuracy against source files• At least five core dashboards: sales, provisioning status, open tickets, revenue, churn• Basic integration proof-of-concept for one external system (API or packaged connector)• Admin guide and a one-hour walkthrough call so my team knows how to maintain everythingIf you have rolled out Salesforce in a telecom or subscription-based environment before, please mention it; I value experience with objects like Product/Price Book, CPQ, Service Cloud, Flow Builder and API integrations. I’ll provide sandbox access immediately and am ready to start as soon as you can outline your approach and timeline.
59 freelancers are bidding on average £531 GBP for this job
Respected Client,I’m Piyush, a 9X Certified Salesforce Marketing Cloud Expert with 10+ years of experience implementing Salesforce solutions for telecom, SaaS, and subscription-based businesses. I’ve helped…
Hi there,I’m excited to assist you with configuring Salesforce to perfectly align with your telecom operations. Understanding the intricacies of your customer lifecycle—from lead generation to ongoing support—is…
⭐⭐⭐⭐⭐ Dear Valuable Client,CnELIndia, led by Salesforce specialist Raman Ladhani, can deliver a complete, telecom-tailored Salesforce setup aligned with your sales, provisioning, billing, and support lifecycle. Our approach begins with detailed process mapping to design…
HiI can configure your Salesforce environment to align perfectly with your telecom customer lifecycle—from lead generation to provisioning, billing, and post-sale support. I’ve implemented Salesforce Sales…
As a certified Salesforce team with extensive experience in implementing Salesforce solutions for businesses across various industries, including telecom, I am more than equipped to handle your project needs. I fully understand the importance of mapping out your customer lifecycle and…
Hello,Hope you are doing good ?we are a passionate team of salesforce certified admin and developer…
Hi,I have extensive experience setting up Salesforce for telecoms and subscription-based businesses, including custom objects, flows, CPQ, and API integrations. My approach would be to first…
Hi there,★★★ API Integration Expert ★★★ 8+ Years of Experience ★★★To successfully configure your Salesforce environment for your telecom operations, I will take the…
Hello,I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy…
Hi kevingraingerI’ve carefully read your project details "Telecom Salesforce Setup Assistance" and I’m confident I can deliver exactly what you’re looking for. With 5+ years of experience, 400+ 5★ reviews, and 500+…
Let’s turn your vanilla Salesforce org into a powerful telecom engine that mirrors your full customer lifecycle—sales, provisioning, billing & support—all in one place. I’ll design telecom-specific objects, automate key flows, cleanse & migrate your data flawlessly, and build insightful dashboards (sales, churn, ARPU…
HiWith my extensive experience in the world of CRM and data management, I'm confident that I can provide exceptional assistance in setting up your Salesforce for telecom operations. Having delivered numerous successful projects that required mapping…
Hi, I understand the critical steps involved in transforming your Salesforce instance to effectively mirror your telecom operations. With extensive experience configuring Salesforce for telecoms, I can meticulously map your customer lifecycle into custom objects and flows that enhance your sales…
Hi thereI'm a 7x Salesforce Certified Senior Developer with strong hands-on experience across Sales Cloud, Service Cloud, and Experience Cloud…
As a seasoned Senior Full-Stack Developer, I've successfully implemented Salesforce in various industries, including telecom and subscription-based businesses, giving me invaluable proficiency in objects like Product/Price Book and CPQ. My extensive knowledge of Service Cloud and Flow Builder…
Hi,I can configure your Salesforce org end-to-end to reflect your telecom sales and service lifecycle—from lead to opportunity, order, activation, billing, and ongoing support. I’ll design telecom-specific custom objects, flows, and approvals, cleanse and migrate your…
With a career steeped in technological expertise and a robust portfolio spanning over two decades, I am well-suited to not just configuring your Salesforce org for your telecommunications business, but transforming it into an efficient, tailored system that will revolutionize your operations. My understanding of the sales…
Hi, I’m Karthik, a Salesforce Solution Architect with 10+ years of experience implementing CRM ecosystems for telecom, SaaS, and subscription-based businesses. I specialize in Salesforce customization, data migration, and end-to-end lifecycle automation that aligns perfectly with real-world business…
Hello kevingrainger,I have extensive experience in Salesforce setup for telecom companies and have successfully implemented similar projects in the past. Your project of configuring Salesforce to align with your telecom sales…
Hello!!I HAVE CONFIGURED SALESFORCE FOR TELECOM BEFORE!I am a full-time Salesforce consultant and…
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