General Manager
Catering Contract - B & I sector
Central London – Global HQ
Salary: £65,000 – £70,000 + Excellent Benefits (DOE)
An opportunity has arise for a strategic and commercially astute Account General Manager to lead a high-profile, multi-outlet corporate catering site in the heart of London. This role sits within a respected, nationally renowned contract catering business that is known for delivering innovative, food-led solutions across the B&I sector.
Our client has stressed the need for only established senior operators with proven experience of multi-site, multi-client operations and from Contract catering B & I, so the right individual would need to have this sector in their repertoire.
The Role:
With a team of over 35, including Heads of Department, you’ll lead all food and hospitality operations while fostering a collaborative, commercially focused client partnership. The role combines strategic oversight with day-to-day operational excellence, all within a fast-paced, high-expectation environment.
Situated at the headquarters of a leading firm, the site serves over 2,500 employees daily and operates across multiple service lines including staff dining restaurant, grab & go outlet, high-volume hospitality suite spanning multiple floors, event & conference space including an auditorium and vending.
Key Responsibilities:
1. Own full P&L accountability for a £3m+ turnover site.
2. Inspire, guide and support a team delivering excellence across F&B operations.
3. Build & maintain a trusted, strategic relationship with a forward-thinking client.
4. Drive continuous innovation across food, service standards and technology.
5. Identify commercial opportunities and drive sustainable growth.
6. Contribute to long-term planning and strategic project delivery.
About You:
7. A senior operator with experience in contract catering (B&I) in a similar scale operations.
8. Commercially acumen with a history of driving financial performance.
9. Confident managing contracts & navigating client expectations in a number-driven, professional services environment.
10. Culturally astute with the ability to build & energise teams, develop talent, and implement high standards.
11. A polished, articulate and collaborative leader with exceptional communication and stakeholder engagement skills.
12. Passionate about modern food trends, innovation, and service excellence.
This is a high-impact leadership role in a contract that will continue to evolve in the next 12–24 months. It's the ideal platform for an ambitious, commercially focused operator ready to make a lasting impact.