Contract Type: Part-time, Flexible workingSalary: a year inclusive of 5% High Cost Area allowance per annum pro rataPartner Org: Central Surrey Health Job summary We are looking for a receptionist to join our nurse led team at Ashford Walk in Centre. Our rota\\\'s work on a 4-week rolling rota and the position is for the following shift pattern. Please only apply if you are able to work these days and times. Week 1 - Monday 11:00-16:00, Saturday 15:15-20:15, Sunday 15:15-20:15 Week 2 - Saturday 11:00-16:00 OR 15:15-20:15 Week 3 - Friday 11:00-16:00, Saturday 11:00-16:00 OR15:15-20:15. Sunday 15:15-20:15 Week 4 - Monday 11:00-16:00, Thursday 11:00-16:00, Saturday 11:00-16:00 The Walk in Centre receptionists work under the Admin Manager and will occasionally assist our qualified Registered Healthcare Professionals (Lead Nurse, Emergency Nurse/Care Practitioner), in accordance with the agreed parameters within this role. The post holder will be expected to be self-motivated and use their initiative when necessary, with basic IT skills. This is a patient facing role with major focus in improving the patient experience. If you are looking for a rewarding role within a community hospital setting and enjoy working as part of a team, this may be the job for you. Depending on start date, you may be paid on the 24/25 scales with backdated pay being processed once the new pay scales come in to effect. Please note we do NOT offer UKVI sponsorship, all applicants require right to work in the UK Main duties of the job Providing high-quality, efficient administration service to clinicians, team leaders and clinical managers across services within their site to support the smooth running of clinical services. Providing high-quality customer care as the first point of contact for individuals accessing the service. This involves providing reception cover, meeting, and greeting patients, patient registration, providing telephone helpline services and providing support to clinicians to co-ordinate their clinical workload. Provide support with patient experience activities including supporting the development, update and/or distribution of patient leaflets within clinical services as well as liaising with clinical teams to ensure timely information is provided for responses to complaints, capturing actions and learning taken following these. Support the Communications team, including providing simple updates on the CSH website and our intranet and app (training will be given); and supporting communications campaigns (e.g., helping with materials such as posters). Contribute to the review and evaluation of administrative systems and procedures and associated policies in order that improvements and developments can be made. About us CSH Surrey are part of the NHS and are Surrey\\\'s largest and longest established NHS community services provider, so our 1500 employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%. Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes. We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues\\\' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today! We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.