Job Title: Compliance, Quality & Training Manager Location: West Sussex (Office-based) Hours: Full-time | 40 hours per week Salary: £30,000 - £33,000 per annum An excellent opportunity has arisen for an experienced Compliance, Quality & Training Manager to join one of our clients in a trusted, hands-on role with full ownership of ISO compliance, quality assurance, and training across the business. This is a broad, impactful position suited to someone who enjoys working autonomously, maintaining audit-ready standards, and driving continuous improvement across people, processes, and customer experience. The Role Compliance & ISO Maintaining ISO management systems (e.g. ISO 9001) Leading internal and external audits end-to-end Identifying compliance risks, gaps, and improvement opportunities Updating policies, procedures, and compliance documentation Advising senior management on compliance, best practice, Health & Safety, and GDPR Quality & Training Analysing customer interactions and performance data, including QA and AI insight tools Identifying trends and areas for improvement Designing and delivering training and coaching programmes Improving communication quality, tone, and consistency Supporting onboarding and continuous employee development Measuring training effectiveness and embedding continuous improvement The Ideal Background Proven experience maintaining ISO standards in a live business environment Experience in quality assurance, training, or performance management Confident leading audits independently Strong communication and stakeholder management skills Highly organised, methodical, and detail-focused Practical, commercially minded approach What's on Offer Full-time, permanent opportunity £30,000 - £33,000 salary Office-based role with real ownership and autonomy Opportunity to shape compliance, quality, and training across the business To apply, please submit your application or contact Chloe McCausland at Clearline Recruitment on 01273 063 769 between 8:30am - 5:00pm, Monday to Friday to find out more.