Senior Service Advisor – Nottingham
1. Basic Salary: circa £30,000
2. OTE: Up to £35,000 with Bonus
3. Monday – Friday: 08:30 – 17:30
4. 1 in 2 Saturdays: 08:30 – 13:00
5. No Sundays or Bank Holidays
We’re recruiting for a Senior Service Advisor to join a busy and constantly growing autocentre group in Nottingham, working across a growing network of autocentres from their head office site. This is a great opportunity for someone with previous experience in a similar role who is confident in parts sourcing, customer liaison, and coordinating service operations from a central hub.
You'll be part of a friendly and supportive team, working in a fast-paced environment where communication and efficiency are key.
This company are known to promote from within, some of their current senior managers started out as Service Advisors themselves! This is a great opportunity to progress your career, in a comfortable, family run environment.
What’s on offer:
6. Basic salary between £28,000 – £30,000
7. Bonus scheme with OTE up to £35,000
8. Company pension scheme
9. Staff discounts on servicing, MOTs, and repairs
10. Free on-site parking
11. Referral scheme and long-service rewards
12. Company social events
13. Supportive, inclusive work culture
14. No Sunday or bank holiday work
Key Responsibilities:
15. Accurately price work and source parts for multiple autocentre locations
16. Communicate with customers regarding vehicle inspections and recommended repairs
17. Gain customer approval and ensure work is processed efficiently
18. Liaise with suppliers and manage parts ordering and stock updates
19. Support workshop teams and managers by handling key admin tasks
20. Maintain compliance with company procedures and complete ongoing training
Ideal Candidate:
21. Previous experience in a Service Advisor role (minimum 2 years preferred)
22. Strong communication and organisational skills
23. Comfortable handling both inbound and outbound calls
24. Excellent computer literacy
25. Calm and confident in a busy working environment
26. Full driving licence preferred, but not essential
If you're an experienced Service Advisor looking to take the next step in a well-established, forward-thinking business, apply now or contact Lewis Fagen at Perfect Placement for a confidential discussion.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.