Job Description
Perfect Personnel are currently recruiting for a customer service administrator to work for our client based in Droitwich.\n\nThis job description is not prescriptive but an indication of what is expected of a member of our Customer Service/Administration department. You may be required to undertake any duties, which are reasonably deemed to be within your capabilities.\n\nMain purpose of Job\n\nCustomer service and administration assistant\n\nTo assist with the efficient operation of the Customer Services department. Altering shifts of 9am until 6pm and 10:30am until 19:30pm\n\nDuties and Responsibilities:\n\n * Assist all departments within the Traffic Office within your capability.\n\n * Booking in jobs, contacting customers, entering jobs on the computer.\n\n * Deal with initial telephone enquiries directing them to other colleagues if you are unable to deal with the query.\n\n * Accurately take and relay messages taken on behalf of colleagues.\n\n * Check and scan delivery notes.\n\n * Process all paperwork according to Company procedure in a timely manner.\n\n * Debriefing of drivers on their arrival back to base\n\n * Perform all other administration duties including (but not limited to) filing, data entry, photocopying, making telephone calls, arranging appointments, etc.\n\n * Be polite and courteous at all times\n\nO...