General Service Technician at AAA-The Auto Club Group
Full‑time, hourly exempt position. Join the team committed to driving your career forward.
Job Description
At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club‑owned repair facilities in the USA. Every AAA Car Care facility is staffed with ASE‑certified technicians who ensure that every vehicle receives the utmost care.
A day‑in‑the‑life of a General Service Technician includes routine scheduled maintenance service on automobiles and trucks, basic automotive repair, adjustments and maintenance procedures such as oil changes, tire replacement & repairs, and general vehicle maintenance. In this role, you will also have the opportunity to:
* Drive vehicles into service bays, prepare them for and complete digital vehicle inspection
* Test drive vehicles and prepare them for delivery to customers after necessary repairs and maintenance are complete
* Keep the shop clean and organized to ensure a positive member/custommer experience
* Learn from Technician A, B and C colleagues to further advance your career
Compensation & Benefits
* Pay rates starting at $16.00 hourly (rate based on experience + annual bonus eligibility)
* Annual Incentive Opportunity
* Certification Bonus Opportunity
* Excellent medical, dental, vision and prescription coverage
* Free AAA membership
* Free uniforms and shoes
* Up to 3 weeks of vacation in your first year
* 11 paid holidays
* Profit sharing, 401(k) with matching contributions and automatic 4% employer contribution
* Shorter workdays than competitors (close at 6 pm); Saturday 8 am‑4 pm
Qualifications
Required Qualifications
* High School diploma, GED or technical school certification
* Valid driver’s license
* Mechanical aptitude
* Knowledgeable about automotive and/or truck systems, tools and technical resources, able to independently perform a variety of basic repairs and maintenance
* Understand and consistently demonstrate proper use of equipment and tools, and maintain a clean, safe and organized work area
* Ability to consistently provide exceptional customer service and improve customer service scores
Preferred Qualifications
* G1‑Auto Maintenance & Light Repair
* State inspection certificate, where applicable
* AC 609 Certification
Work Environment
* May experience loud noises and odors intermittently in the shop environment
* Position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 lb)
* Must have own tools appropriate for skill level for use in the center
* Must be able to work in heat (some locations lack air conditioning; fans are present in all facilities)
* Must maintain working on your feet in a concrete facility for the entire shift
Seniority level
* Entry level
Employment type
* Full‑time
Job Function
* Information Technology
Industries
* Insurance
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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