Role Overview
As a Healthcare Assistant, you will play an important role in supporting both clinicians and patients across a wide range of clinical and preventative services within the practice. You will work as part of the wider clinical team to deliver high-quality patient care, assist with diagnostic procedures, and support health promotion initiatives. The role requires strong communication skills, attention to detail, and the ability to work effectively in a busy primary care environment.
Key Responsibilities
* Undertaking new patient health checks
* Delivering NHS Health Checks for patients aged 4074 and supporting annual reviews for patients with long-term conditions
* Supporting health promotion and wellbeing programmes, including health coaching
* Performing baseline clinical observations including blood pressure, pulse, temperature, oxygen saturation, BMI, and urine analysis
* Facilitating 24-hour blood pressure monitoring
* Undertaking venepuncture and managing clinical specimens
* Performing ECGs and other diagnostic tests as required
* Providing wound care and dressings
* Supporting practice nurses within chronic disease clinics
* Administering vaccinations where appropriate and within competency
* Acting as a chaperone when required
* Preparing and maintaining clinical rooms and equipment
* Monitoring stock levels and supporting clinical supply management
* Ensuring accurate and timely patient record documentation
* Supporting practice audits and shared learning activities
Essential Qualifications
* Good standard of general education
* Completion of core Healthcare Assistant training requirements
Desirable Qualifications
* Training or certification in areas such as: Phlebotomy, Wound care and dressings, Blood pressure monitoring, ECG recording, Injections or vaccinations
* Experience
Essential Experience
* Working in Primary Care or a GP practice
* Working directly with patients
* Working within a confidential healthcare environment
* Ability to record accurate clinical notes
* Experience in phlebotomy
Desirable Experience
* Wound care experience
* ECG recording
* Patient health checks (height, weight, blood pressure, pulse)
* Spirometry
Skills
* Excellent written and verbal communication skills
* Strong IT skills
* Professional telephone manner
* Effective time management and organisational skills
* Ability to work both independently and as part of a team
* Strong interpersonal and patient engagement skills
* Ability to follow clinical policies and procedures
Desirable Skills
* Experience using SystmOne
* Competent in the use of Microsoft Office and Outlook
Personal Qualities
We are looking for someone who is:
* Friendly, professional, and approachable
* Flexible, cooperative, and motivated
* Organised and efficient
* Compassionate and empathetic when supporting patients
* Able to remain calm under pressure
* Committed to ongoing professional development
* Reliable and punctual
* Dedicated to supporting the wider practice team
* Flexibility to occasionally work outside core hours may be required to support practice needs
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