About us:
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future.
Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM
Role summary:
The primary purpose of the role is to deliver and report upon all sales inspections, warranty inspections and Quality issues across the complete range of LES sold Mitsubishi Electric products, both current and existing.
Skills/Responsibilities:
* Perform all key activities in-line with department standards and company principles.
* Follow correct procedures for all product rework activities ensuring completeness in accordance with relevant requirements.
* To meet all service level agreements and key performance indicators set for CPG Returns within the Workshop team.
* Assessing and processing Finished Goods returns using CM2 platform.
* Perform unit modifications ensuring MELCO Quality is maintained.
* Perform Stock enhancement to support sales on request.
* Investigate, test and report on returned Warranty claim products.
* Add additional refrigerant charge to E-Series products to ensure stock levels are maintained.
* Add additional refrigerant charge to any other Applied product if required to maintain stock levels.
* Re-work stock with potential Quality issues.
* Assess, report, and repair warehouse damaged products.
Experience:
* C+G NVQ Level 2 in Refrigeration and Air Conditioning.
* Hydrocarbon Training Category 1 F-Gas (City & Guilds 2079).
* Minimum of 5 years industry experience working on Mitsubishi Electric products.
* Experience working with Electrical and Electronic components and can demonstrate safe working practices.
* Clean Driving License.
In return for your commitment, we will offer you some fantastic benefits:
* Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
* Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
* Pension.
* Life Assurance.
* Group Income Protection Scheme.
* Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
* Access to Mitsubishi’s very own discount platform.
* Colleague Referral Scheme.
* Holiday Buy.
* Long Service Awards.
* Cycle to Work Scheme.
* Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
* Employee Assistance Programme including additional services Eldercare & Best Doctors.
Equality and Diversity
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.