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Reference: J6868_1751280115
Job Type: Permanent
Location: Banbury, Oxfordshire
Skills: administration, customer service, hospitality, events
Industry: Admin and Secretarial
As Events Administrator, you will support an integral part of a highly successful and innovative company renowned for its passion for food and commitment to delivering exceptional service. You will play a key support role in organising events ranging from weddings and private parties to corporate events and a pop-up restaurant. Based in a beautiful rural, luxury high-end location just outside Banbury, the role is permanent, full-time, with a salary of between £28,000 to £30,000 DOE. The company is dedicated to fostering growth and development, providing training and progression opportunities, and creating unforgettable experiences for their clients.
Purpose of the role:
Supporting the Office Manager and Events team, you will carry out varied administration activities to support the core of the business.
Key Accountabilities for the Events Administrator:
Dealing with new enquiries, new bookings, existing communications, and event planning administration
Liaising with clients on a daily basis
Supporting administration for events across the business
Assisting with the sales process, giving all enquiries prompt attention and time
Managing administrative processes with a keen eye for detail, ensuring consistent quality of customer care, prioritisation, and time management
Ensuring all events admin is planned and delivered to company standard
Contributing to the creation of menu proposals
Ensuring all sales collateral is up to date regarding pricing, content, and document presentation
Organising client tasting sessions
Liaising with all departments for planning, administration, and delivery of events
Updating and maintaining CRM database
Supporting client financial management, collaborating with the accounts team to adhere to all financial procedures
Proficiently using company platforms, including Microsoft Office, Project Management tools, and industry-specific software
Checking all final event paperwork, making adjustments if necessary for supplies for upcoming events
Participating in customer visits, events, and marketing activities
Key Skills Required for the Events Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
Experience with bespoke CRM systems and online platforms
High accuracy and attention to detail
Proactive approach, using initiative and taking ownership of tasks
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What's in it for you?
A salary of between £28,000 and £30,000 DOE
Working Monday to Friday (occasional out-of-office activities - calls and in person)
Extra day off for your birthday
Creative input, opportunities to learn and progress
Matched voluntary additional pension contributions (capped)
Death in service
Paid for company events
Opportunity to join company healthcare scheme
Health & wellbeing at work - opportunity to join paid online fitness training group
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