We’ve got an amazing opportunity for a food technical manager to join our team here at wagamama. this on-site role is based in our central production unit in east acton which produces all of our gyoza + sauces for our 165+ site restaurant estate
in this role you will manage, develop and improve the technical and quality assurance performance of wagamama’s supply base and wagamama’s cpu operations, leading the way on all food safety + health + safety standards
control + implement the quality management system to ensure compliance with all legislative, regulatory + customer requirements BRC, customer-specific manufacturing standards + food hygiene legislation
monitor customer feedback + complaints + ensure timely follow-up
regularly monitor + audit all aspects of the quality management system, addressing non-conformances + implementing robust solutions
define product + process specifications + work with line management to ensure compliance with these
act as a key technical contact to provide knowledge on matters of food quality, safety, science/technology, and due diligence
BS’c relevant or extensive experience of technical management
intermediate | advance food hygiene, level 3 minimum
sound understanding of HACCP principles, level 3 minimum
confident in representing the wagamama brand with suppliers
a competitive annual salary
discretionary 20% bonus opportunity per year
wagamama food allowance
private healthcare
pension contribution
25 days holiday + all bank holidays
various discount across retail, hospitality + leisure
every step we take, we’re mindful of the impact we can have on our environment, our communities, and ourselves. the food we serve, the partners in our supply chain, how we work, and the way we think. becoming masters of our craft. it’s alive in our kitchens, our service, our people, our dishes
that working together means building close bonds of trust and support.