ROLE DEFINITION The Bid Support Manager will oversee and coordinate the bidding process within the company for bid(s) assigned to them. This will essentially entail overseeing the end-to-end bid process from initial bid and bid deliverable analysis to submitting work winning proposals in conjunction with the Estimating Department. KEY RESPONSIBILITIES Leading and/or supporting the end-to-end bid process, including opportunity and bid deliverable identification, qualification and proposal submission. Coordinating with the Estimating Department undertaking a full technical review of all quotations received to ensure employer requirement, specification compliance and identification of any scope gaps. Organises and leads the internal Bid Kick Off and Mid-Bid progress meetings with all stakeholders having first identified and prepared a bid overview and deliverables. Develop and execute bid strategies on a bid-by-bid basis that align with the company’s goals and client requirements. Day to day coordination and collaboration with various teams and departments within Phoenix including Estimating, Commercial, Legal, Digital Engineering, HSEQ, Planning, ESG, Design and Operations to ensure all aspects of a bid are addressed and responded to on time and in the required format. Manages bid resources and timelines to ensure on-time and high-quality proposal submissions. Maintains comprehensive and accurate bid documentation, including bid files and records of communication. Prepares Project Delivery Method Statements and/or Project Execution Plans as required taking into consideration the delivery methodology. Participates in PQQ, Mid Bid, and Post Tender client interviews and takes a proactive role in the timely closing out for all pre and post tender TQ’s and clarifications. Attends internal bid settlement meetings and contributes to the presentation of project scope, risk and opportunity to the Senior Management Team. Ensures compliance with client requirements, regulations and industry standards. Identifies bid risk and opportunity including value engineering. Leads and coordinates the entire bid deliverables process, including reviewing bid invitations, supporting bid/no-bid analysis and establishing timelines. Develop compelling and persuasive bid content, including executive summaries, value propositions and technical responses. Coordinate and facilitate bid review meetings, ensuring key stakeholders provide input and address concerns or issues. Work with the Estimating Department to develop competitive pricing strategies that align with bid requirements and profitability targets. Coordinate with legal and compliance teams to ensure bid proposals meet all legal, regulatory and proposed contractual requirements. Remain up to date on industry trends, market insights and emerging best practices in bid management. PERSON SPECIFICATION Essential Desirable Knowledge of Microsoft Office software, especially Word, Excel, Outlook and Powerpoint. X Understanding of a variety of document electronic document management systems such as Aconex, Kahua, Asite etc. X Verbal and written communication skills. X Mission Critical/Data Centre Experience X Previous role in MEP Pre-Construction/tendering and understanding of the tender process X Attention to detail to ensure documents are accurate to project requirements. X Previous experience with working with people at all levels e.g. Clients, Directors and Department Managers X Industry-specific technical knowledge, including understanding of industry terms, policies and processes. X Good electrical and associated systems understanding including (but not limited to) MV/LV, UPS, Fire Detection & Alarm, BMS, PMS/EPMS, SCADA, Telecommunications and Security systems. X This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities. OUR VALUES Embody boldness and ambition to exceed goals by setting high personal and professional standards Act with courage, voicing ideas or concerns with confidence while remaining resilient in the face of challenges Foster empowerment by creating an environment where everyone feels capable, trusted, and supported Promote innovation by sharing fresh ideas and new methods to drive continuous improvement Champion a culture of togetherness and inclusion by acting with mutual respect and integrity