We are hiring!
We're seeking an individual with excellent communication skills, a positive and proactive attitude, and a passion for teamwork. The ideal candidate will thrive in an environment where colleagues value and support one another, while ensuring a great experience for both pets and their owners.
Key duties include
* Collaborating with clients and clinical staff to deliver exceptional customer service.
* Greeting clients and pets with a warm and welcoming approach.
* Scheduling appointments and managing the diary.
* Handling phone and email inquiries.
* Processing payments for services and products.
* Managing cash and performing end‑of‑day banking.
Join a practice you are proud to be a part of
Cibyn Veterinary Clinic is a purpose‑built, single‑site small animal practice. Our team includes 7 first opinion vets who balance consulting and operating duties, supported and encouraged to pursue their clinical interests. We have a Medicine certificate holder, vets working towards ECC and Exotics certificates, and on‑site referral ophthalmology with 3 AVP Ophthalmologists. Our nursing team consists of 8 qualified RVNs, supported by a dedicated team of ACAs and receptionists. We proudly manage our own out‑of‑hours work on‑site.
Location and Lifestyle
Located in the charming walled town of Caernarfon, nestled between the Eryri (Snowdonia) mountains and the stunning beaches of Anglesey and the Llyn Peninsula, our area is perfect for outdoor enthusiasts. Enjoy activities such as mountain running, lake and sea swimming (even in winter!), and beach walks with friends. We ensure our team has ample time off to enjoy the beautiful surroundings. Conveniently, we are 1.5 hours by road to Manchester or Liverpool and 30 minutes to Holyhead for ferries to Ireland.
Your shift pattern
* 16 hours per week
* Hours: 8:30 am – 7:00 pm, plus 1-in-4 Saturdays (8:30 am – 1:00 pm)
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family‑friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non‑accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Up to £10,591 per annum
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