Overview
Customer Assistant - Fashion, Home & Beauty - Cribbs Causeway. Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you will champion our stylish products, on-trend designs, and exceptional customer service. We are looking for passionate and fashion-forward individuals who are excited to dress the nation.
You'll be a brand ambassador who is ready to recommend our newest fashion items. Through remarkable service you will ensure customers feel valued every time they shop with us.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services.
* Use digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service
* Commitment to delivering excellent work with great attention to detail
* Open to and acts upon feedback; regularly asks for it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyonés Welcome
M&S is committed to pushing boundaries to lead the retail industry into a greener, faster, more inspiring digital era. We are an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We welcome flexible working and are happy to discuss reasonable adjustments in the recruitment process to ensure a fair and transparent assessment.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application.
Seniorit y level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
Location: Bristol, England, United Kingdom
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