Job Overview
We are seeking a highly organised and detail-oriented Shop Manager to oversee daily operations and ensure the smooth running of our shop. The ideal candidate will possess strong administrative skills and have a background in office management. This role requires excellent communication abilities, both in person and over the phone, as well as proficiency in various software applications to manage shop activities effectively.
Responsibilities
* Manage daily shop operations, ensuring efficiency and productivity.
* Oversee inventory management, including ordering and restocking supplies as needed.
* Maintain accurate records through data entry and clerical tasks.
* Handle customer inquiries and provide exceptional service via phone and in person.
* Utilise Microsoft Office and Google Workspace for documentation, scheduling, and communication.
* Prepare invoices/estimates using bodyshop managment system
* Implement organisational systems to streamline processes within the shop.
* Train and supervise staff, fostering a positive work environment.
Requirements
* Proven office experience with strong administrative skills.
* Proficiency in computer skills, including Microsoft Office Suite and Google Workspace, Bodynet managering system and Audatex estimating system
* Excellent phone etiquette with the ability to communicate clearly and professionally.
* Strong organisational skills with attention to detail for managing multiple tasks simultaneously.
* Typing skills with a focus on accuracy for data entry tasks.
* Experience with Bodyshop managing systems and Audatex, training may be provided.
* Previous clerical experience is advantageous. If you are a motivated individual looking to take on a leadership role in a dynamic environment, we encourage you to apply for the position of Shop Manager.
* Qualifictions in Admin/first aid or other motor trade related certificates to be advantageous
Job Types: Full-time, Part-time
Pay: £18,096.00-£37,440.00 per year
Expected hours: 24 – 40 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person