Overview
We are seeking a dedicated and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our establishment. The ideal candidate will possess a strong background in hospitality and janitorial services, ensuring that all areas meet the highest standards of cleanliness and guest satisfaction. This role is pivotal in maintaining the overall appearance and functionality of our facilities, contributing significantly to the guest experience.
Duties
* Supervise and coordinate daily housekeeping operations, ensuring all tasks are completed efficiently and to a high standard.
* Train, mentor, and manage housekeeping staff, fostering a positive work environment that encourages teamwork and professional development.
* Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards.
* Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels while adhering to budgetary constraints.
* Implement and enforce health and safety regulations within the housekeeping department.
* Address guest complaints or concerns promptly and professionally, ensuring a satisfactory resolution.
* Collaborate with other departments to ensure seamless operations and enhance the overall guest experience.
Qualifications
* Previous hotel experience is essential, with a strong understanding of hospitality standards.
* Proven janitorial experience is highly desirable, demonstrating knowledge of cleaning techniques and equipment usage.
* Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
* Strong organisational skills with meticulous attention to detail.
* Exceptional communication skills, both verbal and written, with a customer-focused approach.
* Ability to work flexible hours, including weekends and holidays as required by the business needs. Join our team as a Housekeeping Manager where your expertise will contribute significantly to creating an inviting atmosphere for our guests
Job Type: Full-time
Pay: £14.00-£15.00 per hour
Expected hours: No more than 40 per week
Work Location: In person