Salary for this Role:
From £58,700 with benefits, subject to skills and experience
Job Title:
Occupational Health Contract Manager
Reports to:
Lorna Miller
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture.
About the role
We are looking for a strong operationally focused Occupational Health Contract Manager to join us here at the Crick. You will focus on managing and continuously improving the Crick’s outsourced Occupational Health service, ensuring it runs smoothly, efficiently, and in line with organisational needs. Acting as the key link between internal teams and the external provider, you’ll play a central role in driving service quality and operational excellence. You’ll oversee a broad range of services including employee health programmes, pre-employment checks, and wellbeing support, ensuring they are delivered effectively and consistently.
What you will be doing
* Manage and monitor the current occupational health service for the Crick with the outsourced supplier ensuring effective service delivery against KPIs and SLAs.
* Working closely with the H&S team and Data Protection team, ensure Occupational Health provision complies with relevant legislation and standards.
* Develop clear guidance and communications to ensure managers and employees understand how and when to access Occupational Health support.
* Project-manage any review or future change of supplier (s).
* Co-ordinate and oversee health surveillance programmes in line with statutory and monitor health surveillance appointments.
* Develop and implement a comprehensive occupational health policy and internal processes that are aligned with the Institute’s goals.
* Ensure effective and timely case handling, including assessments, reports, and return-to-work planning.
About you
* Significant experience managing or working closely with an outsourced Occupational Health service.
* Strong understanding of occupational health principles, absence management, and workplace adjustments.
* Experience of contract management, service performance monitoring, and supplier relationships, ideally for outsourced occupational health contracts.
* Understanding of UK occupational health legislation and workplace health risk assessment.
* Excellent stakeholder management skills, with the ability to influence and advise at all levels.
* Ability to align services with People systems with proven experience of implementing continuous improvement to processes.
* Experience in understanding an organisation’s requirements and sourcing a suitable supplier, preferably supported by experience of going through a tendering process.
* Qualification or professional training in HR, Occupational Health, Health and Safety, Wellbeing, or a related field. (Desirable)
* Experience within higher education, scientific research, or a laboratory-based environment. (Desirable)
What will you receive?
* Visas: Applicants for this role will be eligible for sponsorship to work in the UK
* Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
* Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
* Health & Well-being: 24/7 GP consultation services, mental health support, and discounted healthcare plans.
* Work-Life Balance: Back-up care for dependents and childcare support allowance.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes.
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