Join to apply for the Customer Team Member role at Blakemore Trade Partners
Role Overview
SPAR Cardigan Customer Team Member (18+). Hours: 12 hours per week with various shifts (mornings, evenings, weekends). This role supports store management and creates a positive customer experience through “Brilliant Basics, Moments of Wow, Food for later and Food for now.”
Key Tasks and Responsibilities
* Greeting customers in a friendly and welcoming manner.
* Answering customer inquiries about products and services and assisting customers in finding the items they need.
* Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
* Upselling selected products to customers and highlighting multi‑buy offers to maximize sales.
Store Operations
* Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, and rotating stock to ensure freshness and timely expiration dates.
* Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
* Adhering to all company policies, procedures and processes.
Key Skills and Knowledge
* Previous experience in a similar role and/or industry is preferred.
* Reliably follows instructions and procedures with excellent attention to detail.
* Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
* Experience of using a “Challenge 25” policy desirable.
* Keen and enthusiastic approach to working both in a team and independently.
* Previous cash handling experience is preferred but not essential.
Benefits
* Excellent benefits package including Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
* Develop your skills and capability in a highly supportive and multi‑diverse culture.
* Outstanding Training & Development.
* Gain hands‑on experience in a high volume, fast‑paced convenience store.
* Generous staff discount in all SPAR stores (excluding Alcohol & Cigarettes).
* Proactive promotion of internal candidates.
* Paid Breaks.
* Free Tea & Coffee.
* Early access to your pay through “EarlyPay”.
* 24/7 access to your payslips and rotas via HR/Payroll portal.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Company Pension Scheme (NEST).
* Company Life Insurance worth 1x Annual Salary and 6x Annual Salary with Company Pension Scheme.
* Extra Holidays – Purchase Scheme.
* Cycle to Work – Bicycle purchase scheme.
* Long Service Awards.
Employment Details
Contract type: Permanent
Hours: 12 hours per week
Salary: Up to £12.25 per hour (depending on age)
Closing date for applications: 30th November 2025
Inclusive Workplace
We are a Disability Confident employer dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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