We are looking for dedicated, resilient, and compassionate Complex Care Support Workers to join our specialist support team. Supporting individuals within their home environment along with daily activities, appointments and personal care needs.
Responsibilities
* Providing high-quality, person-centred support to individuals with complex autism and learning disabilities.
* Following Positive Behaviour Support (PBS) strategies and individual support plans.
* Supporting individuals with daily living skills, personal development, and social integration.
* Recognising and responding proactively to signs of anxiety or distress to prevent escalation.
* Supporting participation in meaningful activities both within the home and the local community.
* Assisting with appointments, shopping trips, holidays, leisure activities, and social opportunities.
* Administering and managing medication safely and accurately.
* Maintaining accurate records, reports, and communication logs.
* Supporting individuals with budgeting and managing personal finances.
* Working collaboratively with families, healthcare professionals, and multidisciplinary teams.
* Managing a 45‑hour weekly rota (typically over 3 weeks) including evening and weekend work between 7:30am and 10pm.
Requirements
* Driver with a UK Manual licence and access to a car.
* Minimum 2years’ experience supporting people with autism and learning difficulties.
* Excellent communication skills and strong understanding of person-centred approaches.
* Ability to work flexible shifts, including evenings and weekends.
* Desirable Level2 or3 in Health and Social Care.
* Valid DBS check (free enhanced DBS provided).
Benefits
* Hourly rate of £14.15.
* One-year induction training fully paid by the award-winning Training & Development team.
* Free enhanced DBS check.
* Buy‑back additional annual leave.
* Discounts for high‑street stores and eligibility for a Blue Light Card.
* Pension scheme.
* Employee Assistant Programme (EAP) and occupational health.
* Early overtime pay scheme: £1.20 per hour on weekdays, £2.00 per hour on weekends.
* Overtime available at an additional £1.20 per hour weekdays or £2.00 per hour weekends on top of your hourly rate of pay.
* Sleep‑in duties (payable at £60 per night).
* Annual staff awards celebrating achievements.
* Generous referral‑a‑friend scheme.
* Ongoing professional career progression and opportunities to obtain a professionally recognised qualification and complete an apprenticeship relevant to the role.
* Access to Medicash (private health care scheme).
* Employee of the month recognition.
* Staff suggestion scheme.
* Regular communication from management.
All offers of employment are subject to the satisfactory completion of pre‑employment checks, including a DBS check.
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