Overview
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Position Overview
At ISG, we help the world's leading organisations spend smarter, invest better, and transform faster. Our Benchmarking team empowers clients to ensure they're spending the right amounts on the right things - optimising technology costs while enabling innovation and growth.
As a Senior Consultant - Technology Benchmarking & Value Optimisation, you'll operate at the intersection of data, technology, and business transformation. You'll lead client engagements, deliver data-driven insights, and help organisations shape future-ready technology strategies. You'll also play a role in shaping the future of benchmarking itself - contributing to automation initiatives and helping our clients navigate emerging domains like AI, quantum computing, cloud, and next-gen networks.
This role is ideal for a consultant with sharp analytical instincts and the ability to tell clear, strategic stories - turning data into insight and insight into action. It's also a fantastic opportunity for growth: ISG's culture of mentorship and entrepreneurship will support you as you progress quickly toward Principal Consultant and beyond.
Responsibilities
* Lead client engagements and workstreams focused on technology cost and value benchmarking across IT, applications, and infrastructure.
* Perform detailed data analysis and develop insights that link cost optimisation with innovation and business enablement.
* Use ISG's proprietary benchmarking tools (e.g., ProBenchmark) and Excel-based models to analyze market services, operational costs, and pricing structures.
* Translate complex data into compelling stories and recommendations that resonate with business and technology leaders.
* Manage client relationships independently, acting as a trusted advisor and delivering with confidence, clarity, and integrity.
* Contribute to the ongoing automation and modernisation of ISG's benchmarking methodologies, including AI-enabled analysis and tooling initiatives.
* Collaborate with global colleagues to share best practices, develop intellectual property, and expand ISG's benchmarking capabilities.
* Mentor and coach junior team members, embodying ISG's values of Trust, Passion, Integrity, and Mentorship.
* Support practice development activities, including thought leadership, proposal development, and internal knowledge sharing.
Knowledge, Skills, and Experience
Commercial and Analytical Expertise
* Minimum of 5 years' experience in commercial, financial, or professional roles - ideally involving technology, sourcing, or business performance analysis. Prior experience in consulting or benchmarking is valuable but not essential.
* Strong grounding in IT financial disciplines, cost management, or commercial analysis - for example, experience in Technology Business Management (TBM), procurement, accounting, or vendor management. Familiarity with cost and price benchmarking is advantageous but can be developed on the job.
* Proficiency with Microsoft Excel and PowerPoint; familiarity with ISG proprietary tools (e.g., ProBenchmark) is a plus.
* Exposure to modern analytics or visualisation tools (e.g., Power BI, Alteryx, Tableau, Python) is advantageous.
Consulting and Delivery Skills
* Excellent analytical and storytelling ability - able to interpret complex data and craft clear, actionable recommendations.
* Strong project delivery discipline with the ability to manage timelines, quality, and outcomes independently or in small teams.
* Entrepreneurial mindset - eager to innovate, improve, and contribute to a high-performance team.
Interpersonal and Communication Skills
* Exceptional communication skills - written, verbal, and presentation - with the ability to convey complex ideas clearly and confidently to colleagues and clients alike.
* Experience presenting to senior stakeholders is valuable but not essential.
* Collaborative and empathetic working style, with a genuine commitment to mentorship, trust, and integrity in all interactions.
Education
* Bachelor's degree in a technical, analytical, or business discipline required.
* Advanced degree (MBA/MS) desirable.
Why Join ISG Benchmarking?
At ISG, we don't just benchmark technology - we shape the future of how it delivers value. You'll join a global team of analytical thinkers and creative problem-solvers who believe that data can drive transformation. Our culture is built on Trust, Respect, Passion, Integrity, Diversity, Entrepreneurship, Balance, and Mentorship.
You'll find the freedom to think boldly, the support to grow quickly, and the opportunity to make a visible impact - on clients, on our firm, and on the evolving world of technology value.
At ISG, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
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