A modern Contact Center based in Ringwood, Hampshire is looking to recruit full-time Inbound Customer Service Advisors.
The role can become hybrid, but training will be in the office for a minimum of 2-3 weeks.
The main focus of the position is to assist customers with online inquiries and purchases of Luxury Chocolates and confectionery from a top UK company.
The ideal candidate will have:
1. Excellent telephone manner
2. Good numeracy and literacy
3. Good customer service skills
4. Analytical, decision-making, and problem-solving abilities
5. Previous customer service experience is desirable but not essential, as full training will be provided
Salary:
On target earnings of £29,184 per annum (£12.30 per hour basic plus up to £300 per month bonus)
Extra £1.15 per hour achievable as bonus
Hours:
* Rotating shifts (12-week rota, 5 days & 40 hours per week)
* Rota will be on a rotating shift pattern with 2 weeks' notice
* Monday to Friday between 8.30am and 7pm (8 hours per day, with various shift times)
* Saturday 8:30am to 5pm
* Sunday 9am to 5pm
• 40 hours a week
• 5 working days
• Two weekends per month
• Full training provided and paid for
• Great working environment
• Accessible by bus
• Free off-site parking
Company Benefits:
* Competitive salary + attractive overtime
* 20 days paid holiday + additional days based on length of service
* Suggestion Box Monthly Winner Paid Reward
* Cycle To Work Scheme
* Home Computing Scheme
* Dentist scheme
* Bus Travel scheme
* Eye test vouchers
* Excellent onsite training and induction
* Staff room with complimentary refreshments
* Corporate & client discounts, including hairdressing, gym membership, restaurants, and bars
* Weekly dress-down days
* Involvement with local charities and fundraising days/events
*Prominent Local Employer* + *Excellent Training Provided* + *Gain Experience* + *Immediate Start* + *Suitable for Retail Applicants*
To be considered for this excellent opportunity, please apply now with your up-to-date CV. We will be in touch in due course. Feel free to call Nikola, Sara, or Alan for more information.
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