Salary: £35,000 - 35,000 per year Requirements: ITIL Understanding of basic concepts or experience Proficiency in data analysis and reporting tools (Excel, SQL, Power BI) Experience designing and running testing Excellent communication and collaboration skills, capable of effectively conveying data insights/design to non-technical stakeholders Strong problem-solving skills with the ability to translate data into actionable insights Core Business Analysis Skills Exceptional Stakeholder management, able to converse at all levels Adaptable individual with a dynamic approach Drive to innovate using digital technology Document training material and support change management principles Understanding or experience with agile demand-delivered delivery (desirable) Experience/knowledge in Order To Cash including ERP, billing, invoicing, and collections platforms (desirable) Understanding of accounting principles (desirable) Responsibilities: Provide product specialist expertise and services to the Product Lead/s and their product line/process area Provide functional and technical expertise in the development and management of products, focusing on continuous improvement Own and manage delivery of features, functions and services, providing viable solutions to meet business needs and deliver desired outcomes, while adhering to best practice guidelines Liaise closely with business stakeholders and end users to build effective relationships and understand business challenges and needs Support system development and implement enhancements Technologies: ERP Excel Support ITIL Power BI SQL Office 365 More: At Veolia, we are committed to making a positive impact on the world and helping to create a sustainable future. We offer a competitive salary of up to £35,000 alongside a range of benefits, including access to our company pension scheme, discounts on groceries and retailers, resources for physical and mental health support, and the opportunity for community volunteering. Our head office is located in Cannock, WS11 8JP, and we follow a hybrid working model, spending three days in the office. We pride ourselves on our inclusive culture and our recognition as one of The Sunday Times Best Places to Work for three consecutive years. Join us in driving genuine change! last updated 8 week of 2026