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Customer Service Agent
Reference: JUL20256848
Expiry date: 2025-08-27 14:38:00.000
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site.
As part of a team of specialist Customer Service Advisors, you will be the face of our Bodyshops. Your responsibilities include booking customer cars for repair, preparing job cards, providing vehicle progress reports, arranging courtesy cars, and handling financial transactions with attention to banking/security and insurance excess payments. A full UK Manual Driving Licence is required.
As the first point of contact, you will liaise directly with customers, the bodyshop, and third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary and much more. Our popular benefits include (but aren’t limited to):
* Uncapped monthly bonus schemes and guaranteed average bonuses during holidays
* Starting with 23 days annual leave plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your salary)
* Exclusive vehicle-leasing schemes
* Pension & Save-as-you-Earn share scheme
* A Benefits App with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, and Travel Insurance
* Wagestream App for financial control over your pay, discounts, benefits, and financial coaching
* Part of ZIGUP, a leading provider of mobility solutions supporting customers across UK, Ireland, and Spain
* Opportunities to boost earnings through bonus schemes
* Career progression within FMG RS and the wider ZIGUP business
* Growing industry focus on EV capabilities, workshops, and training centers
Join the FMG RS family
With the best people in the industry, we believe no one else can do what we do as well as us. So, what are you waiting for?
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
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