BUUK Infrastructure seeks a Senior Service Desk Analyst in Woolpit to provide first-line support and manage the team in a fast-paced IT environment. The role involves triaging tickets, coaching team members, and ensuring high standards of customer service.
Applicants should have a GCSE in English and Maths, an ITIL certification, and experience in IT support. The position offers benefits such as a company pension, annual pay reviews, and hybrid working.
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