We are seeking a motivated and versatile individual to join our team as a Part-Time Warehouse/Customer Service Support. In this role, you will be responsible for assisting with warehouse operations, providing excellent customer service, and ensuring the smooth and efficient processing of parcels. This position requires a strong work ethic, attention to detail, and the ability to work both independently and as part of a team. Responsibilities: Warehouse Support: Sorting and organizing parcels based on destination and delivery routes. Loading and unloading parcels from delivery vehicles. Operating warehouse equipment such as pallet jacks and hand trucks (training provided). Maintaining a clean and organized warehouse environment. Assisting with inventory management and stock control. Customer Service: Answering customer inquiries via phone, email, and in-person. Providing accurate information about parcel tracking, delivery schedules, and service options. Resolving customer complaints and issues in a professional and timely manner. Assisting customers with parcel pick-up and drop-off. Maintaining a positive and helpful attitude when interacting with customers. General Support: Assisting with data entry and record-keeping tasks. Following all safety procedures and guidelines. Collaborating with team members to achieve daily targets and goals. Performing other duties as assigned by the supervisor. ...