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Job Summary
The Communications Manager works to define, develop and deliver creative ways to reach our colleagues that helps support business and company objectives. Working as part of a team of Communications Managers, the role holder will support multiple allocated communications projects, initiatives, and campaigns across different areas to meet business requirements and demands. This will require the role holder to manage several projects and stakeholders at any one time to ensure delivery of outcomes.
This role will help to bring our organisational purpose, values, strategy and progress to life for all colleagues and drive improved reach and engagement across all our internal communications activity. The role holder working in partnership with the Senior Communications Business Partners and others as required will support the delivery of Group-wide and/or Business Unit communication initiatives, including the design and delivery of key messages and activities for aligned members of the Centrica Leadership Team.
The role holder will bring in best practice and thinking from outside Centrica to foster an environment of continuous improvement, helping to drive greater creativity and increased engagement and understanding. This includes considering the latest creative concepts and approaches in areas such as video, audio, photography and design, working with specialists to produce content as appropriate.
They will be responsible for selecting from our range of internal communications channels to maximise effectiveness and for measuring the impact and performance of owned communications and engagement activities. The role holder will also contribute to the development and management of an overarching communications plan to ensure the effective management of the volume of communications and consistency of messages that support the delivery of Centrica's overarching strategic objectives.
* This is a 7 month Fixed Term Contract / Secondment opportunity.
* Location: UK Flexible with travel as required.
Accountabilities
* Support the Senior Communications Business Partners, Head of Communications & Resourcing and the Internal, Digital & Creative Communications Director with the development and delivery of creative, impactful internal communications to bring the Centrica strategy and Business Unit plans to life and help colleagues understand our objectives and progress
* Support with effective planning and measurement to reduce the volume of communications across Centrica and drive greater reach, impact and quality across all activity
* Work closely with other teams to ensure the sequencing and delivery of all our communication activities to create a seamless experience for our colleagues
* Contribute to the development of the Centrica narrative and ensure alignment to this across everything they produce
* Research and implement best practice and the latest external thinking across content and channels to drive continuous improvement
* Support with understanding of our audiences and stakeholders to build awareness and identify new, improved approaches
Competencies
* Creative thinker with excellent communication skills including the ability to write creative copy
* Aware of the latest creative content approaches and able to work with specialists where appropriate to produce content
* Team player with the ability to work in a virtual team across geographical and functional boundaries
* Able to build successful, collaborative relationships across all levels and business functions
* Able to work with complex information and translate it into simple and engaging content and activities
* Proven appetite for professional development and continuous improvement
* Able to managing multiple projects and stakeholders at any one time and work to deadlines
Work Experience
* Experience of communications delivery including creative writing
* Knowledge and understanding of best practice in internal communication
* Awareness of emerging communication technologies and content approaches
* A demonstrable track record of delivering excellent results and outcomes
Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
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