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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, providing customers with an excellent selection and friendly, knowledgeable service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through exceptional customer service. Our approach emphasizes great service over hard selling, with creativity and interior design interest helping to enhance customer experiences by visualizing their projects with available in-store technology.
You will create the business plan, develop your team, and manage all aspects of your store. You will continuously seek improvements as an individual, team, and store. We value ambition in Store Managers who aspire to make their store and team the best in the land.
Every day offers new challenges and opportunities—from creative tasks to assisting with traders, lifting tiles, or putting away deliveries.
Who You Are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by excellent service, which is central to our philosophy at Topps Tiles.
You are commercially aware, possess strong business acumen, and can differentiate your store from competitors. You are a natural leader—passionate, proactive, and capable of driving performance through clear leadership, coaching, and people management.
What We Offer
In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and company bonus schemes, significantly increasing your base wage. Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday entitlement that grows with service, and various other perks. We are committed to internal promotion, supporting your career development through tailored plans and extensive training.
Flexibility is required to cover store hours, including weekends, but there is no evening work, and no work on Christmas Eve or Boxing Day.
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