General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop
As general manager
Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
• Achieve and strive to exceed all targets through an efficient Body Shop operation.
• Ensure the highest level of customer satisfaction.
• Help Body Shop to achieve industry-leading standards of process efficiency.
• Ensure compliance with company policies, manufacturer agreements and industry guidelines.
• Maintain the Quality management and audit processes
Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.
• Labour productivity, efficiency, utilisation and cycle time.
• Cost control vs. objectives.
• Customer Satisfaction Indicator.
• Compliance with HSE, COSHH and EPA regulations.
• Staff retention.
As gerneral manager the Objective:
Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales
• Develop ongoing strategies to increase business in accordance with the growth/business plan.
• Increase the volume of work by developing the Body Shop reputation for quality and excellence.
• Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.
• Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.
Maintain quality control on all vehicle repairs
• Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.
• Plan and adjust the workload of personnel to match their skills and abilities.
• Ensure adequate staffing to achieve departmental objectives.
• Detect, report and organise staff training
• Communicate job expectations, and provide regular and constructive feedback on individual and team performance.
• Ensure correct understanding and departmental usage of computerised systems.
This is a great chance to join a fantastic business and really drive it forward and make it your own
Excellent Salary and Benefits
FOr more information please apply now
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