Description
We’re seeking a skilled IT Systems Engineer to build and own the foundations of our internal IT and device management. In this role, you’ll design and deploy our MDM and VPN platforms, manage our expanding device fleet, and enhance our security posture—from day-to-day operations to company-wide cybersecurity awareness.
This is a hands-on, high-autonomy role where you’ll define how we manage hardware, security, and access across the organization. You’ll serve as the go-to expert for complex IT challenges and play a key role in driving our security maturity as we grow.
If you thrive on shaping IT strategy while staying deeply involved in the technical execution, this is the opportunity to make a meaningful impact from day one.
Key Responsibilities
* Select and implement a new MDM platform (e.g. Jamf, Kandji, Intune, or similar) to manage ~150 macOS and Windows laptops.
* Evaluate and provision a new VPN provider to enable secure remote access for all employees.
* Own device lifecycle management; procurement, setup, tracking, repairs, and offboarding.
* Maintain an accurate asset inventory and documentation for all hardware, software, and access systems.
* Administer and secure core SaaS systems such as Google Workspace, Slack, and internal tools.
* Implement and maintain endpoint security standards; disk encryption, antivirus, patching, and compliance baselines.
* Lead cybersecurity and phishing awareness training, coordinating internal sessions or external providers.
* Act as the escalation point for device and connectivity issues, formalising a helpdesk process to track and monitor requests.
* Provide both remote and on-site support as needed to ensure employees can work productively and securely.
* Automate repetitive IT processes and build lightweight self-service workflows for employees.
* Partner with engineering and security teams to align device and network controls with company security policies.
* Create and maintain clear IT documentation, runbooks, and lightweight policies that support compliance and operational readiness (e.g. SOC 2, ISO 27001).
* Security engineering in GCP — contributing to identity, access, and infrastructure security.
* Vulnerability scanning and management within our CI/CD pipelines and internal systems.
* Supporting wider company security initiatives, including risk assessments and technical controls.
Skills, Knowledge and Expertise
* 3+ years of experience in IT operations, systems administration, or similar.
* Experience deploying and managing MDM solutions (Jamf, Kandji or equivalent).
* Strong understanding of endpoint security and device compliance.
* Experience evaluating and implementing VPN or remote access solutions.
* Familiarity with cybersecurity awareness practices and training delivery.
* Proficiency with macOS and Windows device administration.
* Familiarity with identity and access management within SaaS environments (e.g. Google Workspace).
* Experience supporting SOC 2 or ISO 27001 readiness.
* Familiarity with SaaS management platforms (e.g. BetterCloud, Torii, Fleet).
* Exposure to network configuration and office connectivity setup.
* Experience in a scaling tech company.
* Ability to script or automate processes using a combination of coding languages and workflow automation tools such as n8n or Zapier.
* Excellent communication and problem-solving skills, with the ability to support employees directly and effectively.
* Comfortable building processes from scratch and iterating in a fast-paced scale up.
Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.
Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper
Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.
At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.
Life at Zencargo
What’s in it for me?
* Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us.
* At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.
Work, Life and Balance
At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach.
Here are some highlights!
United Kingdom
* Generous Annual Leave
* Flexible, Remote and Hybrid Working
* Home Equipment Allowance
* BUPA Private Medical Insurance
* Annual L&D Budget
* Paid Volunteering Days
* Pension Scheme
* Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
Netherlands
* 33 days paid holiday annually, including statutory Dutch national public holidays
* Pension Scheme
* Flexible, Remote and Hybrid Working
* Home Equipment Allowance
* Annual L&D Budget
* Paid Volunteering Days
* Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
United States
* 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day
* Home Equipment Allowance
* 401K Pension Scheme
* Private healthcare scheme
* Annual L&D Budget
* Paid Volunteering Days
* Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
United States
Our Vision, Mission and Values
Zencargo is a company driven by our Vision, Mission and Values. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.
* Our Zencargo Vision - "A world with smarter trade"
* Our Zencargo Mission - "To make customers' supply chain their competitive advantage"
Our Zencargo Values
* We Learn Fast and Grow
* We Build Trust
* We Take Ownership
* We Deliver Outcomes
A Fair Chance
Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.
More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.
We open our doors to those who share these motivations.