Job Overview
Job Title: Ward Clerk – Mental Health – Hergest
Employer: Betsi Cadwaladr University Health Board
Language: Welsh speaking – minimum level 3
An exciting opportunity has arisen for a Ward Clerk to join the Team at the Hergest Unit. The Ward Clerk supports the administrative duties within our inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care.
Main Duties
* First point of contact for patients, relatives and visitors to the Ward, demonstrating a professional and sensitive manner and maintaining confidentiality at all times.
* Provide efficient clerical support to the nursing staff on the Ward.
* Receive and respond courteously to all telephone enquiries regarding patient care.
* Assist with patient registration, transfers and discharge paperwork.
* Support the Patient Administration System (WPAS) – training provided.
Person Specification
Qualifications
* Meets all essential criteria
* Meets all desirable criteria
Experience
* General secretarial / office experience (essential)
* Previous experience in a hospital environment / dealing with people (desirable)
Skills
* Good communication skills
* IT skills
* Welsh speaking – minimum level 3 required
Knowledge
* Typing / word processing
* Knowledge of hospital programmes (desirable)
Additional Information
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Disability Confident Employer – we welcome applicants under the “Disability Confident Employer” scheme.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
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