A new opportunity has become available for an experienced Treatment co-ordinator to join an established mixed practice in Hertfordshire.
Key Responsibilities:
Act as the primary point of contact for all new patient enquiries
Convert leads into consultations and treatment bookings
Build strong relationships with patients and provide ongoing support throughout their treatment journey
Present treatment options and finance plans clearly and professionally
Liaise between patients, clinicians, and the front-of-house team to ensure smooth coordination of care
Maintain accurate records of patient communications and conversions
Ideal Candidate:
Previous experience in equivalent role is essential
Sales and customer service background with a proven track record of conversions
Excellent communication and interpersonal skills
Confident, organised, and self-motivated with attention to detail
Ability to handle confidential information with discretion
Applicants must have full right to work in the UK with no restrictions
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Working Hours:
Monday to Friday - 8am - 5pm
Practice:
Consisting of 6 surgeries, they are fully equipped and computerised using Dentally software. Digital X-rays and iTero Scanners on site.
Salary:
Dependant on experience - happy to discuss further at interview stage
Car parking is available on site.