Full job description
Clockwork is one of the leading removals and storage companies in the UK, specialising in residential and commercial removals and storage, both in the UK and abroad.
An exciting opportunity has arisen for an enthusiastic Credit Controller to join a vibrant team at Clockwork Removals & Storage in our Edinburgh Head Office. This role will incorporate all aspects of Clockwork group's credit control process and extensive exposure to other areas of the group finance function.
Study support for a relevant accounting or credit control qualification may be available for the right candidate.
The Person
* A bright and ambitious person.
* You should be diligent, methodical and numerate.
* You should be punctual, organised, able to work to tight deadlines and have a sense of urgency.
* You will take pride in your accuracy and attention to detail.
* An outstanding performer would also be able to step back from the detail to see the bigger picture.
* An assertive personality and high level of commercial awareness are highly desirable.
* You should be able to prioritise your work effectively and work without supervision where required.
* You should have an ability to build relationships with people at all levels throughout the business.
* You should be able to display resilience in challenging situations and be an ambassador for change.
* You should take pride in your appearance and your work, and be a confident communicator.
The Role
Reporting to the Finance Manager, your main duties will include but not be limited to:
Credit Control Responsibilities
* Responsible for collection of all amounts owed to the company on a timely basis and within agreed terms.
* ‘Hands on’ approach to making telephone calls to debtors to discuss and collect amounts due.
* Ownership of the sales ledger, ensuring whole ledger is maintained to the highest standard at all times.
* Effectively prioritise debtor account collection, with focus on large and overdue debtor balances.
* Facilitate and manage direct debit collection for customers using this payment method.
* Provide copy invoices and statements to customers as required.
* Oversee and direct the debt collection processes undertaken at each branch by the Branch Administrators.
* Oversee the sales invoicing process for the whole company.
* Ensure purchase orders are obtained from customers on a timely basis and at the correct stage of the process.
* Assist the Finance Manager with ensuring all revenues are recorded in the correct period.
* Record all communications with customers in the company’s accounting software.
* Assess creditworthiness of new and existing customers as required.
* Ensure the Finance Manager and Group Finance Director are updated regarding all large and overdue balances.
* Recommend to the Group Finance Director debtor balances to be included in the bad debt provision.
* Instruct legal action where appropriate and in line with company policy.
* Facilitate all customer refunds, ensuring correct authorisation and in line with company policy.
* Direct and influence company credit policy.
* Accounting for contra entries with the purchase ledger.
Other Responsibilities
* Bank reconciliation, posting credit card and petty cash transactions, assisting with weekly and monthly wages.
* Holiday and sickness cover for all members of the Finance Team as required.
* Dealing appropriately with queries from customers, suppliers, the Clockwork branches and other stakeholders.
* Finance administration including filing and photocopying.
* Contribute to the management of the office (shopping for supplies etc).
* Assisting the Finance Manager and Group Finance Director with any other tasks as required.
Skills and Qualifications
* Previous experience in a similar role is essential.
* Experience of Sage 50 Accounts and Sage Payroll software would be advantageous but is not essential.
* Confidence in working with computers and willingness to learn new skills is essential.
* Microsoft Office proficiency (particularly Excel and Word) is essential.
* You should have good grades at Higher and / or Degree level. An accountancy or finance related subject would be preferred.
* Membership of The Chartered Institute of Credit Management or a similar organisation would be advantageous.
Staff Management
* This role has no direct reports, however remote supervision of the Branch Administrators is required on certain tasks.
Applications via recruitment agencies are not invited at this time.
#J-18808-Ljbffr