Field Service Engineer - Southampton and Andover
Join Virgin Media O2 as a Field Service Engineer in Southampton or Andover. We are looking for energetic, customer‑focused engineers who can work independently, troubleshoot broadband, TV, and phone services, and deliver a great on‑site experience.
Summary
Location: Andover, Southampton
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 24-Oct-2025
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
Postcode requirement: SO14, SO15, SO16, SO17, SO18, SO19, SO22, SO23, SO30, SO40, SO50, SO31, SO51, SO53, SO32, SP1, SP2, SP4, SP5, SP10, SP11, SO20, SO52
What You’ll Do
* Install and maintain broadband, TV, and phone services to customers’ homes.
* Quickly resolve technical issues, keeping customers connected to what matters most.
* Provide excellent service that leaves every customer satisfied.
* Work independently with the support of a team that is always ready to help.
Must Haves
* UK manual driving licence.
* Confidence working at heights and outdoors in all weather conditions.
* Residence in one of the specified postcodes.
Preferred Skills
* Problem‑solving mindset and a passion for helping customers.
* Methodical, organised approach to work.
* Ability to stay composed and adapt to any situation.
Benefits
* Starter salary of £29,000 with potential to earn up to £36,200.
* Private medical cover through BUPA, healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 25 days annual leave, UK bank holidays, birthday off, and option to buy/sell up to 5 extra days.
* 4‑day working week (37.5 hours over 4 days), shifts range 7.5–10 hours.
* Up to 10% employer pension contributions and life insurance.
Next Steps
* Complete our quick online application and video assessment.
* Interview with a recruiter followed by a manager interview.
Ready for a rewarding career where each day is different? Apply today.
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