An exciting opportunity has come up for an experienced Tenancy Services Officer to join a dynamic housing organisation within Birmingham on a temporary basis. In this role, you'll take the lead on tackling anti-social behaviour - working to protect residents' wellbeing through a mix of investigation, enforcement, and preventative work.
Responsibilities of a Tenancy Services Officer:
Leading on ASB casework and ensuring policies are followed in line with current legislation
Managing safeguarding concerns - removing immediate risks and putting sustainable support in place
Producing monthly performance reports to keep senior leaders informed
Conduct tenancy audits, investigations and home visits across the assigned patches
What We're Looking For:
Proven experience dealing with ASB, with a strong grip on ASB legislation, safeguarding, and tenancy enforcement
Confident managing complex and high-volume ASB cases
Collaborative and solutions-focused and comfortable working with different teams and agencies
Experience with using Northgate system (NEC)
A UK Driving License and access to a vehicle
Role title: Tenancy Services Officer
Location: Birmingham
Contract: 4 weeks
Rate: £26hr
Working Hours: 35 hours - hybrid
If you're a confident and capable Tenancy Services Officer looking for your next step, we'd love to hear from you. For more information about the role email (url removed)