Store Manager
Retail Manager - Large Format Retail
Location: Ipswich, Suffolk
Salary: £35,000 - £38,000 DOE
Full Time | Permanent
The Role
As Retail Manager, you will lead from the front, creating a positive and high‑performing culture while ensuring the operation runs efficiently and achieves key performance targets.
Key Responsibilities
* Lead, motivate and develop a large team to achieve operational and commercial objectives
* Drive performance across customer service, donations, sales and profitability
* Manage day‑to‑day site operations, ensuring smooth and efficient processes
* Recruit, train and develop staff and volunteers
* Monitor KPIs and implement improvement plans where required
* Build relationships with local businesses, community groups and stakeholders
* Ensure high standards of stock management, presentation and compliance
* Promote customer engagement and maximise Gift Aid participation
* Maintain excellent health and safety standards across the operation
* Take ownership of budgets, costs and overall site performance
About You
* Previous experience managing a large retail operation or high‑volume customer‑facing environment
* Proven ability to lead and develop large teams
* Strong commercial awareness with experience managing sales, costs and performance metrics
* Excellent communication and people management skills
* A hands‑on leadership style with the ability to inspire and motivate others
* Experience within charity retail, large‑format retail, DIY, discount retail, supermarkets, warehouse retail or garden centres would be advantageous
* Comfortable working in a fast‑paced environment with multiple priorities
* Passionate about delivering outstanding customer service and community engagement
What's on Offer
* Salary of £35,000 - £38,000 depending on experience
* Opportunity to manage a significant retail operation
* Autonomy to make a real impact on business performance
* Ongoing training and development opportunities
* Supportive and values‑driven culture
* The chance to lead a team that makes a genuine difference within the local community
If you're an experienced retail leader looking for your next challenge and have a background managing large teams within a large-format retail environment, we'd love to hear from you.
Apply now for immediate consideration.
Mandeville is acting as an Employment Agency in relation to this vacancy
#J-18808-Ljbffr