Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight Contract type: Permanent, Full Time – 35 hours per week Location: London, United Kingdom. Subject to right-to-work. UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £39,358 – £42,500 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. About WaterAid We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team This role sits across two key departments within the Communications and Fundraising Directorate —Strategic Partnerships, which drives transformational partnerships to achieve our mission and Performance & Insight, which ensures our work across fundraising and campaigning is insight-led, data-driven, and delivering maximum impact. About the role As our PA to the Directors of Strategic Partnerships and Performance & Insight you will play a proactive and central role in enabling effective leadership and operational delivery across two high-impact departments and work closely with both Directors, senior stakeholders, project teams, and administrative colleagues to drive sustainable change. In this role, you will: Proactively provide executive support to both Directors, anticipating needs, and managing diaries and preparing high-quality materials for internal and external engagement. Coordinate departmental and leadership meetings, ensuring agendas, logistics and follow-up actions are delivered efficiently and reported to key stakeholders including Board and Committee members. Support the delivery of strategic initiatives and transformation projects, maintaining oversight of priorities, deadlines, and departmental records, and identifying opportunities for continuous improvement. Lead internal communications planning and collaboration across SP and PID, managing SharePoint sites, induction programmes, and collaborating with other PAs to align processes and share best practices across the organisation. Champion WaterAid’s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: Significant experience as a PA or high-level administrator in a complex organisational setting, with a proven ability to manage competing priorities and deliver under pressure. A proactive, detail-oriented, and solutions-focused approach, with excellent organisational and time management skills. Strong collaboration and relationship management skills, with the ability to influence, negotiate, and build effective working relationships across diverse stakeholder groups. Excellent written and verbal communication skills, with experience drafting high-quality briefing papers, presentations, and correspondence on behalf of senior leaders. Although not essential, we’d prefer you to have: Experience in the charity or international development sector. Familiarity with project management tools and techniques. Understanding of data protection principles and experience managing intranet content. Closing date: Applications close 12:00 PM UK time on 29 September 2025. Interviews are expected to take place week commencing 13 October 2025. How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre‑employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days’ holiday (including 8 Bank Holidays) Option to buy an extra 5 days’ annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests ‘Give as you Earn’ charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we’ll change the world through water. Join us and be part of the change !