We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future. A Control Room Operator is required for a key role in our Energy & Controls Centre, which forms part of the O&M function of Centrica Business Solutions (CBS). The role focuses on the monitoring on a range of remote assets including Peaking Plant Gas Engines, Building Energy Management System (BEMS), Combined Heat and Power units (CHP), Ground Source Heat Pumps (GSHP), solar PV and Battery Energy Storage System (BESS) installations. The Control Room is based in Windsor and requires the CRO to be onsite. You will complete a 6 person team, providing a 24/7 service. The shift pattern is yet to be confirmed but may include nightshifts. The Control Room Operator role would suit a candidate who possesses the skills necessary to effectively interpret data from multiple sources, react promptly to event notifications and follow established procedures to rectify and escalate issues, in line with contractual obligations. Whilst on duty the Control Room Operator, often working alone is responsible for taking initiative and making decisions, he/she plays a key role in limiting our financial exposure related to unplanned outages. Use of common Windows software will be required daily. Accountabilities Monitoring CBS and customer assets to maximise efficiency in line with contractual terms. Managing and prioritising incoming event notifications to comply with relevant contractual obligations. Providing professional, concise communications to a variety of internal and external customers and stakeholders. Maintain accurate records of all tasks undertaken on our internal web-based monitoring tool. Ensuring a comprehensive and thorough handover takes place between shift teams to maintain continuity of safe operations and ensure ongoing knowledge of work activities. Working efficiently in an SLA (Service Level Agreement) driven team environment. Producing reports detailing asset availability and performance patterns. Adhering to all applicable company policies, procedures and business ethics codes. Experience Experience in one of the functional areas below is required: Mechanical or electrical engineering. Support desk. IT support. Energy management. Education ONC or HNC or equivalent in Computer Science, Engineering, or other technical field would be beneficial but is not essential.