I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model.
This is not a deep hands-on technical role, but requires strong technical fluency to:
* Clearly distinguish out-of-the-box capability vs. integration vs. customisation
* Protect the core solution blueprint and prevent unnecessary scope drift
* Govern a System Integrator and support partner to Microsoft best practice
Core Accountability
* Own D365 (F&O + CE) as a product end-to-end: roadmap, backlog, releases, Microsoft One updates, and BAU change
* Act as the gatekeeper for scope, customisation, and deviations from standard
* Lead market-level backlog prioritisation across multiple countries
* Balance global standardisation ("vanilla") with genuine local regulatory or operational needs
Stakeholder & Political Management (Critical)
* Strong ability to say no and manage stakeholder expectations
* Operate credibly across a federated, politically complex environment
* Align countries and business units back to a single core design
* Engage senior stakeholders while remaining delivery-focused
Leadership & Governance
* Line management responsibility for Supply Chain Management BA
* Finance BA
* Field Service / CE BA
* (Potentially) MDM resource (longer-term reporting into Head of Data)
Day-to-day governance of:
* System Integrator (programme & BAU support)
* Support contract performance and delivery quality
* Ensure solution maturity, documentation, and operational discipline
Dynamics 365 Experience (Required)
* Experience across both D365 F&O and CE is required
* Comfortable operating where CE is used for Field Service, not full CRM
Key Module Experience
* D365 Finance & Operations
o Finance (all core finance modules)
o Supply Chain Management:
+ Procurement
+ Inventory
+ Warehouse
+ Product Information
+ Asset Management
+ Sales
* D365 Customer Engagement
o Field Service (must-have)
o Sales
Technical Profile
* Strong understanding of D365 architecture and integration patterns
* Customisation vs configuration trade-offs
* Release management and Microsoft One Version updates
* Able to challenge partners credibly without needing to design or build solutions
Role Profile
* Product-led, not project-led
* Mid-level leadership role operating across regions and entities
* Strong commercial, governance, and prioritisation mindset
* Comfortable owning D365 as a long-term platform, not a one-off implementation
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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