B2B, Trade & Wholesale Sales Operations Coordinator Location: Hoddesdon Salary: £34,000-£38,000 Contract: Full-time, Permanent Hours: 40 hours per week, Monday-Friday Smart10 is proud to be partnering with a market-leading product-led business in the sports industry. As demand grows our client is strengthening their Sales Operations team to ensure a consistent, reliable and accessible customer experience. The Opportunity We are looking for an experienced B2B, Sales Operations Coordinator to manage the operational flow of our clients B2B order-to-despatch process. This role sits at the centre of their commercial operations, coordinating trade and wholesale orders from order receipt through to shipment and invoicing support. You will work closely with Sales, Warehouse, Operations and Finance, ensuring orders move smoothly through the system while maintaining clear communication with customers. This role suits someone who is both process-driven and customer-aware, capable of managing complex orders while continuously improving how the team operates. Key Responsibilities · Manage trade and wholesale order intake, validation and entry into Microsoft Business Central · Confirm pricing, discounts, stock allocations and lead times · Manage backorders and product substitutions where required · Track order progress from entry through to despatch · Provide proactive updates including order ...