<div><p>We are looking for a Property Relationship Manager to join our Solihull office. This is a full‑time, permanent position with a standard 40‑hour workweek (Monday to Friday, 08:45 to 17:30). Base pay ranges from £28,000 to £32,000, with commission and performance bonuses on top.</p><h3>Responsibilities</h3><ul><li>Manage up to 250 properties under management (PUM).</li><li>Understand and upsell John Shepherd Lettings & Property Management services, including ancillary and peripheral products.</li><li>Handle Mid‑Term inspection follow‑ups, quality assurance, and trade discount earnings.</li><li>Oversee weekly arrears management, including rent and legal protection submission claims.</li><li>Produce inspection reports and manage the quality of content for your portfolio.</li></ul><h3>Qualifications</h3><ul><li>Minimum 1 year of experience in the property industry.</li><li>Desire to grow within a thriving and expanding company.</li><li>Thrives in a dynamic environment with constantly changing challenges.</li><li>Strong interpersonal skills and a commitment to delivering excellent customer service.</li><li>Excellent negotiation and communication abilities.</li></ul><h3>Benefits</h3><ul><li>Smart spending app with discounts at over 900 retailers and a wellbeing centre.</li><li>Employee Assistance Programme with free counselling support sessions.</li><li>Annual leave purchase scheme – buy up to 5 extra days.</li><li>Smart Tech Scheme – get the latest gadgets and appliances.</li><li>Cycle2Work Scheme to reduce carbon footprint.</li><li>Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.</li><li>Competitive base pay plus incentives, commission, and performance bonuses.</li><li>Special celebrations for length of service.</li><li>Retirement pension pot.</li><li>Professional development support and funding for qualifications.</li><li>Company socials and other engagement events.</li></ul><p>John Shepherd values diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.</p></div>