Description
At Watergate Bay, we don't just provide a place for our
guests to rest their heads - we create memorable experiences that they'll
remember for a lifetime. It’s all about the balance of life. Being active,
getting amongst the elements, spoiling yourself a little, chilling out, getting
cosy, and most of all having a good time.
Coming back to good food, cheeks glowing from the day’s
adventures, is at the heart of the Watergate Bay experience. We want to inspire
our guests with the best seasonal menus, local produce and contemporary dishes,
and give them eating and drinking experiences to remember.
Our Beach Hut Restaurant Supervisor role:
You’ll work closely with the Restaurant Manager in
overseeing the day to day running of the restaurant. You
will also be required to Supervise the restaurant in the manager’s absence
ensuring that quality of operation, service and product reflects the company’s
brand and that service is run in a relaxed yet professional manner.
Staying true to its roots while embracing the new, the Beach
Hut blends considered food, carefree beach dining, and a warm welcome. We
showcase local, seasonal produce – combining classic favourites with lots of
plant-based options for a sustainable take on the post-surf refuel.
As our Restaurant Supervisor you’ll be:
* “Hands
on” in your approach, being visible in your department as much as
possible.
* Exceeding
guest expectations at all times by supervising the restaurant in a relaxed
but professional way.
* Dealing
with guest complaints within the departments that may arise, both directly
with the guest, and then also with follow up – re-training etc. as
necessary.
* Representing
our brand at all times.
* Ensuring
that the correct standards are being adhered to in the restaurant.
* Work
with the head chef and restaurant manager to improve all aspects of our
food service
* Ordering
stock to reflect the levels of trading and to be aware of the G.P. levels
for Food and Beverage, and to investigate any discrepancies in the stock
takes, to reach a satisfactory conclusion
* Assist
in the ongoing training, development and performance management of a large
team
* Help
create a safe environment for both team and guests and adhere to the
company’s health and safety policy and procedures
* You’ll
need to develop a strong knowledge of our menus to confidently guide
customer with their choices
The skills you’ll be sharing with us:
* Supervisory
experience as a minimum within in a similar setting
* Proven
experience of supervising
* A
good knowledge of customer care/ complaint handling
* Experience
of cash handling
* Strong
leadership skills
* Ability
to motivate and delegate
* Good
communication skills
* Ability
to remain calm in a busy environment
* A
passion for providing the best customer service
* Confidence
in dealing with staff and guests
* Care
about our team and our environment
It would also be great if you have the following:
* Cocktail
making experience and knowledge
* Wine
and drinks knowledge
* Barista
experience
* First
Aid certification
* Health
and Safety training
* Food
hygiene
What we’ll offer you:
* A
relaxed, professional place to work in a beautiful location – at one of
the UK’s most striking beaches
* A
welcoming team of like minds, eager to support and encourage each other
* Excellent
career prospects in an ever-expanding organisation
* Special
rates for you and your friends and family to stay at the hotel
* Discounts
on treatments in Swim Club
* Discounts
for you and your friends and family at our restaurants: Zacry’s, The Beach
Hut, and Living Space restaurants
* Discount
at Cubs coffeeshops
* Discounts
at Shop on the Beach and other partner businesses
* Free
surf lessons, surfboards and wetsuits hire from Wavehunters
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
From discounted stays to training and development
opportunities, we're all about helping our team achieve their personal and
professional goals. Located on the sunny, sandy, Cornish coast, you'll never be
short on inspiration.
If you would love to join us as our Assistant Restaurant
Manager, apply now and be part of our journey at Watergate Bay Hotel, a
wonderful place to work.